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OpenAI has identified the cause of image generation errors in ChatGPT and is implementing a fix. The incident status moved from 'investigating' to 'identified' with a new update timestamp.
Ongoing incident affecting image generation quality and reliability for some users. No pricing or compliance impact.
"updated_at": "2026-07-07T11:29:14Z",
"body": "We have identified the issue and are implementing a mitigation. Some users may continue to experience errors with image generation in ChatGPT while we implement the mitigation.", "created_at": "2026-07-07T12:17:03Z", "display_at": "2026-07-07T12:17:03Z", "id": "01KWY859V7CSARJZCK0JH19EN6", "status": "identified", "updated_at": "2026-07-07T12:17:03Z" "status": "identified", "updated_at": "2026-07-07T12:17:03Z" "updated_at": "2026-07-07T12:17:03Z",
"body": "We have identified the issue and are implementing a mitigation. Some users may continue to experience errors with image generation in ChatGPT while we implement the mitigation.",