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OpenAI reports degraded performance for the ChatGPT app, with a minor impact. A mitigation has been applied and is being monitored. A previous partial outage for Enterprise users has been resolved with a fix requiring an app update.
Degraded performance may affect user experience; previous outage required app update for Enterprise users.
"status": "partial_outage", "created_at": "2026-07-17T15:32:26Z", "id": "01KXRBA8B98QHMMVP3M86NHFZ1", "impact": "major", "body": "We have identified that this issue has recurred for some Enterprise users. We are working to resolve this.", "created_at": "2026-07-18T07:43:22Z", "display_at": "2026-07-18T07:43:22Z", "id": "01KXT2W39SP4JH9HQYEZ4A1THR", "incident_id": "01KXRBA8B98QHMMVP3M86NHFZ1", "updated_at": "2026-07-18T07:43:22Z" "body": "A fix has been released. Please update to the latest version of the ChatGPT app to receive the fix.", "created_at": "2026-07-18T05:45:25Z",
"status": "degraded_performance", "created_at": "2026-07-18T08:05:37Z", "id": "01KXT44TAQQ2R0AZDDVSJGAC4H", "impact": "minor", "body": "We have applied the mitigation and are monitoring the recovery.", "created_at": "2026-07-18T08:31:42Z", "display_at": "2026-07-18T08:31:42Z", "id": "01KXT5MK9M5JDR7DCST5RGHAV4", "incident_id": "01KXT44TAQQ2R0AZDDVSJGAC4H", "status": "monitoring", "updated_at": "2026-07-18T08:31:42Z" "body": "We have identified an issue causing some users to receive access-denied errors when using the Codex desktop app and CLI.",
"status": "degraded_performance",
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