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OpenAI has identified the cause of elevated errors on iOS and macOS. The incident status changed from investigating to identified, with a mitigation being implemented.
The incident affects reliability for iOS and macOS users, causing conversation, sign-up, and sign-in errors. No cost, migration, quality, or compliance impact.
"updated_at": "2026-07-12T11:29:02Z",
"body": "We have identified the issue causing elevated conversation, sign-up, and sign-in errors for some users on iOS and macOS. We are working to implement a mitigation.", "created_at": "2026-07-12T12:02:04Z", "display_at": "2026-07-12T12:02:04Z", "id": "01KXB39EX7H9QN833NPVMJFERA", "status": "identified", "updated_at": "2026-07-12T12:02:04Z" "status": "identified", "updated_at": "2026-07-12T12:02:04Z" "updated_at": "2026-07-12T12:02:04Z",
"body": "We have identified the issue causing elevated conversation, sign-up, and sign-in errors for some users on iOS and macOS. We are working to implement a mitigation.",
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