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A new incident has been created reporting that the OpenAI Help Center is currently unavailable. The incident is marked with impact 'none' but is under investigation.
The Help Center unavailability may affect user support but does not impact core API services. Impact marked as 'none' suggests limited scope.
"updated_at": "2026-07-09T19:25:56Z",
"created_at": "2026-07-10T21:13:30Z", "id": "01KX6Y1QMFX4NASV5DD591AD50", "impact": "none", "body": "OpenAI's Help Center is currently unavailable. We are investigating the issue.", "created_at": "2026-07-10T21:13:30Z", "display_at": "2026-07-10T21:13:30Z", "id": "01KX6Y1QMFE49X7QAERKACTEM0", "incident_id": "01KX6Y1QMFX4NASV5DD591AD50", "updated_at": "2026-07-10T21:13:30Z" "name": "OpenAI Help Center Currently Unavailable", "updated_at": "2026-07-10T21:13:30Z" "updated_at": "2026-07-10T21:13:30Z",
"created_at": "2026-07-10T21:13:30Z",