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OpenAI reports ongoing issues with logins and account creation for ChatGPT and API Platform. Recovery seen for API login, but account creation, org management, and dashboard access still affected. Users already signed in may continue using ChatGPT.
High reliability impact due to login/account creation failures. Quality impact for users unable to access dashboard or manage accounts. No direct cost, migration, or compliance impact.
"updated_at": "2026-07-21T15:15:27Z",
"created_at": "2026-07-21T18:36:57Z", "id": "01KY2ZF047ZNVDX0Z6F3QFXB1K", "body": "We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate.", "created_at": "2026-07-21T18:41:32Z", "display_at": "2026-07-21T18:41:32Z", "id": "01KY2ZQC5CX082AQFV61YM14QT", "incident_id": "01KY2ZF047ZNVDX0Z6F3QFXB1K", "updated_at": "2026-07-21T18:41:32Z" "body": "We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.", "created_at": "2026-07-21T18:36:57Z", "display_at": "2026-07-21T18:36:57Z", "id": "01KY2ZF0474ZFKWDAW7R1B4QVB",
"created_at": "2026-07-21T18:36:57Z",
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