Claude app incident resolved: elevated errors across all models

An incident causing elevated errors and latency across all Claude models on July 29 has been resolved. The issue lasted from 19:45 UTC to 21:26 UTC, with recovery and monitoring now complete.

Jul 29, 2026Views:0

Impact Assessment

Cost0

Reliability4

Migration0

Quality3

Compliance0

Elevated errors and latency affected all Claude models for approximately 1 hour 41 minutes. Users experienced degraded service quality and reliability during this window.

Changes

Before

Elevated errors across all models | https://status.claude.com/incidents/q2kg8n613kr3 | &lt;p&gt; &lt;small&gt;Jul &lt;var data-var=&apos;date&apos;&gt;29&lt;/var&gt;, &lt;var data-var=&apos;time&apos;&gt;21:38&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt; &lt;strong&gt;Update&lt;/strong&gt; - We are continuing to work to fully resolve issues resulting in elevated requests and latency to Claude models. At this time, we are seeing recovery across most models. We will provide an additional update as soon as possible. &lt;/p&gt; &lt;p&gt; &lt;small&gt;Jul &lt;var data-var=&apos;date&apos;&gt;29&lt;/var&gt;, &lt;var data-var=&apos;time&apos;&gt;20:33&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt; &lt;strong&gt;Identified&lt;/strong&gt; - We have identified an issue resulting in elevated errors across multiple models, and are working to resolve this. We will provide an update as soon as possible. &lt;/p&gt; &lt;p&gt; &lt;small&gt;Jul &lt;var data-var=&apos;date&apos;&gt;29&lt;/var&gt;, &lt;var data-var=&apos;time&apos;&gt;19:49&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt; &lt;strong&gt;Investigating&lt;/strong&gt; - We are currently investigating this issue. &lt;/p&gt;

After

Elevated errors across all models | https://status.claude.com/incidents/q2kg8n613kr3 | &lt;p&gt; &lt;small&gt;Jul &lt;var data-var=&apos;date&apos;&gt;29&lt;/var&gt;, &lt;var data-var=&apos;time&apos;&gt;22:36&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt; &lt;strong&gt;Resolved&lt;/strong&gt; - This issue has been resolved. &lt;/p&gt; &lt;p&gt; &lt;small&gt;Jul &lt;var data-var=&apos;date&apos;&gt;29&lt;/var&gt;, &lt;var data-var=&apos;time&apos;&gt;22:20&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt; &lt;strong&gt;Monitoring&lt;/strong&gt; - From 12:45 PT / 19:45 UTC through to 1:26 PT / 21:26 UTC, we saw elevated rates of errors across Claude models. We have seen recovery in success rates across all models and are monitoring closely to ensure no further issues. &lt;/p&gt; &lt;p&gt; &lt;small&gt;Jul &lt;var data-var=&apos;date&apos;&gt;29&lt;/var&gt;, &lt;var data-var=&apos;time&apos;&gt;21:38&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt; &lt;strong&gt;Update&lt;/strong&gt; - We are continuing to work to fully resolve issues resulting in elevated requests and latency to Claude models. At this time, we are seeing recovery across most models. We will provide an additional update as soon as possible. &lt;/p&gt; &lt;p&gt; &lt;small&gt;Jul &lt;var data-var=&apos;date&apos;&gt;29&lt;/var&gt;, &lt;var data-var=&apos;time&apos;&gt;20:33&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt; &lt;strong&gt;Identified&lt;/strong&gt; - We have identified an issue resulting in elevated errors across multiple models, and are working to resolve this. We will provide an update as soon as possible. &lt;/p&gt; &lt;p&gt; &lt;small&gt;Jul &lt;var data-var=&apos;date&apos;&gt;29&lt;/var&gt;, &lt;var data-var=&apos;time&apos;&gt;19:49&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt; &lt;strong&gt;Investigating&lt;/strong&gt; - We are currently investigating this issue. &lt;/p&gt;

Sources

status

Anthropic Status History

Elevated errors across all models | https://status.claude.com/incidents/q2kg8n613kr3 | <p> <small>Jul <var data-var='date'>29</var>, <var data-var='time&ap...

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