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OpenAI updated the incident description to include macOS users and sign-up/sign-in errors, and changed the incident name to reflect the broader scope. The incident is still under investigation.
Expanded scope of ongoing incident may affect more users; no pricing or migration impact.
"name": "Elevated conversation error rates on ChatGPT for iOS", "updated_at": "2026-07-12T09:49:34Z",
"body": "We are continuing to investigate elevated errors affecting conversations, sign-ups, and sign-ins for some users on iOS and macOS.", "created_at": "2026-07-12T11:29:02Z", "display_at": "2026-07-12T11:29:02Z", "id": "01KXB1CZFA1TFAQY0VGK029SDH", "updated_at": "2026-07-12T11:29:02Z" "body": "We are continuing to investigate elevated errors affecting some users on iOS. Some users may be unable to load or use conversations.", "created_at": "2026-07-12T11:02:50Z", "display_at": "2026-07-12T11:02:50Z", "id": "01KXAZX0DQAHEWK77BE1TQC7PV", "updated_at": "2026-07-12T11:02:50Z" "name": "Elevated conversation and login errors on ChatGPT for iOS and macOS", "updated_at": "2026-07-12T11:29:02Z"
"body": "We are continuing to investigate elevated errors affecting conversations, sign-ups, and sign-ins for some users on iOS and macOS.",
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