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OpenAI reports a mitigation has been implemented for an incident affecting conversation access on iOS/macOS and sign-up/sign-in errors. The incident status was updated at 2026-07-12T12:34:49Z, indicating ongoing work.
The incident affects user access and authentication, with mitigation in progress. Reliability and quality are impacted for affected users.
"updated_at": "2026-07-12T12:02:04Z",
"body": "We have implemented a mitigation that restored conversation access for affected users on iOS and macOS. We are continuing to work on mitigating sign-up and sign-in errors.", "created_at": "2026-07-12T12:34:49Z", "display_at": "2026-07-12T12:34:49Z", "id": "01KXB55EC26KA3JRKY2ST44RQA", "updated_at": "2026-07-12T12:34:49Z" "updated_at": "2026-07-12T12:34:49Z" "updated_at": "2026-07-12T12:34:49Z",
"body": "We have implemented a mitigation that restored conversation access for affected users on iOS and macOS. We are continuing to work on mitigating sign-up and sign-in errors.",
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