Multilingual Support Bot (Cost-First)

Route 80% of standard intent/filtering requests to low-cost lightweight models, reserving frontier models only for complex reasoning.

Evaluate prompt caching for reusable system instructions and retrieval prefixes. Savings depend on vendor rates, cache-hit ratio, and request shape, and must be validated against billing data.

Configure secondary aggregator or alternative provider failovers to sustain uptime when primary endpoints hit rate limits.